Policies

SHIPPING

All items will ship within 1-3 business days from ordering. We generally ship via UPS & USPS. The only exception would be any products that are labeled as PREORDER.

PREORDER POLICY

The PreOrder process benefits our customer base by safely securing garments ahead of a scheduled release. Many of our products are limited and tend to sell out relatively fast.  Thank YOU!

If an item is labeled in the product description as PREORDER it will adhere to the following. Details on shipping times  vary from item to item. Each product labeled as PREORDER will state the estimated shipping time associated with your purchase. After purchasing a PREORDERED item, you are now fully committed to abiding by the PREORDER duration and will have to wait for the duration of the process to have your item delivered.

For updates on your PREORDER, we suggest you follow our INSTAGRAM: @KollegiateGreek, where we post updates on the progress and status of your PREORDER. Once bulk production is completed, you will receive another email with tracking information.

REFUNDS & EXCHANGES

All purchases cannot be refunded or items will not be returned unless the item is shown to be defective or damaged within 1 week of the arrival of the delivery. To contact us about refunds and item exchanges, please reach out to our email [email protected]

ALL SALES ARE FINAL

When making any purchases through Kollegiate Greek, all purchases are FINAL. This means if an item is labeled as a PREORDER in the description of that particular product;  refunds, and chargebacks will not be accepted. By purchasing you are confirming our PREORDER fulfillment policy.